Not yet! We currently ship within the U.S. only. However, feel free to email us or send us a DM on Instagram @kilig.ko with the items you’re interested in and your country. We’ll see what options might be available for you.

All Kilig Ko items are made to order. Once your order has been shipped, you’ll receive a confirmation email with tracking information through our Shopify system.

Our return policy is valid for 15 days from the date your order is delivered. After 15 days, we can no longer offer returns, exchanges, or refunds.

Read our full policy here.

If your concern qualifies under our policy, please email us at sarah@kiligko.com with the subject line:

ORDER#[your order number]_[registered customer name]

In your email, kindly include:

• Your reason for the request
• Photo or video proof (if applicable)

We’ll review your case and get back to you as soon as possible.

Return shipping costs are the responsibility of the customer unless the issue was due to our error.

You can read our complete return and refund policy here.

We accept returns, exchanges, or refunds only if the error is on our end.

All Pre-Orders are FINAL SALE and cannot be refunded or exchanged.

Please double-check your shipping address, size, and order details before checkout, as we’re unable to make changes once your order has been placed.

Simply add items to your cart and proceed to checkout. Follow the prompts to complete your purchase.

Yes, you'll receive an email confirmation immediately after placing your order.

Refer to our size guide on each product page. If you're unsure, contact us for personalized assistance.

We announce major restocks through our Kilig Circle newsletter and Instagram, so make sure you’re subscribed and following us to stay updated ^-^

Smaller restocks happen regularly on our website - check back often ;)

Yes, we do! Visit our Contact Page to start your design consultation with Sarah. Please include details about your design idea so we can bring it to life together.

You can reach us via email or Instagram DM. Visit our contact page for more information.

Kilig Ko is mainly an online store, but we love connecting in person! We join monthly pop-ups and events, which we announce through our newsletter and Instagram.

Yes, sign up for our newsletter to receive exclusive discounts and be the first to know about sales.